The Cause

the cause

Who wants people who just show up because of a paycheck? Even if they are only walking to the spare bedroom due to Stay at Home orders, that’s not a flourishing team or engaged workforce. The thing that ignites the heart is a sense of meaning, a higher purpose, a “Noble Cause.” Research into employee…

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Lean Waste #4: Unused Talent

Years ago, when I was cutting my teeth on Total Quality Management (TQM, the predecessor to Lean) we would say, “With every pair of hands you get a free brain. Use it!” The reference was to talent hired in, mainly, manufacturing and logistics settings that were never asked their opinion or for input on how…

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